Frequently Asked Questions

Everything you need to know about PRIME Hydration products and orders.

What are the primary ingredients in PRIME Hydration?

PRIME Hydration is formulated with 10% coconut water, BCAA for muscle recovery, B vitamins, antioxidants, and electrolytes to provide optimal hydration without added sugar.

Does PRIME Hydration contain caffeine?

PRIME Hydration is caffeine-free. However, our PRIME Energy line contains 200mg of caffeine per can and is intended for consumers aged 18 and older.

How long will it take for my order to ship?

Standard shipping typically takes 3-5 business days within the continental United States. You will receive a tracking number via email as soon as your order leaves our warehouse.

What is your return policy for beverages?

Due to the nature of food and beverage products, we cannot accept returns. However, if your order arrives damaged or incorrect, please contact our support team within 14 days for a replacement or refund.

Is PRIME Hydration gluten-free and vegan?

Yes, PRIME Hydration is gluten-free and does not contain any animal-derived ingredients, making it suitable for vegan diets.

Do you ship internationally?

Currently, we ship to the United States, Canada, and the United Kingdom. We are working hard to expand our shipping capabilities to more countries soon.